This Privacy Policy describes how Total Fare Track (“Total Fare Track,” “we,” “us,” or “our”) handles information collected through totalfaretrack.online and through calls or messages with our flight booking and reservation support desk.
1. Information we collect
When you ask us to search for a flight, make a reservation, manage an existing ticket, or contact support, you may choose to provide your name, email address, phone number, airports, travel dates, traveler count, passenger details, preferences, and booking information.
We also receive ordinary technical details when you visit the website, such as device and browser type, approximate location based on your IP address, pages viewed, and the date and time of your visit.
2. How we use information
We use information to search and discuss flight options, process or support a booking request, send ticket or itinerary details, help with changes or cancellations, respond to refund questions, communicate about a request, improve the website, prevent misuse, maintain business records, and comply with law.
3. When information is shared
We may share information with vendors that help us operate the website, communications, support, security, or booking systems. If you ask us to arrange or manage air travel, relevant details may be shared with an airline, global distribution system, payment provider, or other travel supplier as needed for that service.
We may also disclose information when reasonably needed to comply with legal process, protect rights and safety, investigate fraud, or support a business transfer. We do not sell personal information for money.
4. Retention and security
We keep information for as long as reasonably necessary for booking support, ticket and transaction records, dispute resolution, and legal obligations. No transmission or storage system can be guaranteed completely secure, but we use reasonable administrative, technical, and organizational safeguards.
5. Your choices
You may ask us to access, correct, or delete personal information we hold about you, subject to applicable limitations. You can opt out of non-essential marketing communications through the unsubscribe option or by contacting us.
Email requests to support@totalfaretrack.online. We may need to verify a request before completing it.
6. Children and policy changes
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. We may update this policy by posting a new version with a revised date.
7. Contact us
Questions about privacy can be sent to support@totalfaretrack.online or mailed to:
Total Fare Track4500 West Grove Avenue, Suite 310
Phoenix, AZ 85012
United States